Softoro has a highly specialized team who will provide experts in SAP administration capable of working under a SLA model (Service Level Agreement). This service fits to needs of working platform and includes the following services:

• Administration of SAP environment for existing customers.
• Assist business development in supporting, consulting and definining SAP architecture for customers.
• ABAP applications development for the SAP environment. 
• Development, as business grows, of SAP's support department.
• Leadership in project design architectures for the implementation of SAP tool at internal level.
• Responsible for ensuring availability, stability and performance of SAP systems in their charge.
• Perform periodic checks of operation.
• Execute business reporting.
• Manage resolution of incidents and implementing changes.
• Systems administration, knowledge of recovery tools.